顾客评论
鲁迪·L. 高原牧场
Installation work was excellent; the installation crew did a few things that were beyond my expectations such as cutting a piece of sheet metal to match the external siding for a perfect exterior fit for the new venting, 添加电线的方式，不看起来随意和创造性管道现有的加湿器和炉排水，使一切看起来干净. 整个装置有明确的工匠感觉. 船员们的另一件好事是，他们真的很在意做一件伟大的工作，并为他们的工作感到非常自豪. 一些次要的细节，比如管道吊架是如何放置的, 新的输电线已经铺设好了, and placement of the sheet metal was real proof of a desire to do a superb job. The sales team was willing to work around my multi-phased approach to future projects. Even the admin who took the initial call for a quote left a very positive impression.
还有我两个较小的孩子, the installation team really went out of their way to be both kind and careful. 他们还巧妙地留下了一个完整的大炉盒，这样孩子们就可以做一个项目. 总之，承包商的工作做得非常出色, 代表美国特灵公司好, 他会允许我用hg体育新版的家人做参考.
I never imagined that buying a furnace could be a good experience; in fact, 这也是hg体育新版把购买推迟了一年的原因之一. Horizon服务公司表示，购买一台新炉子对整个家庭来说都是一种非常积极的体验.
玛丽·安妮O. 丹佛
During the first six months of 2005 I built a home in northwest 丹佛. I solicited bids from Tom Wolvin of hg体育升级版 and another heating contractor. 汤姆的出价是五千多美元，于是我雇用了另一家公司. 我犯了个错误.
The components of my heating/hot water system are efficient and technologically advanced; the installation was not. 几乎从一开始就有问题. 安装后不到一个月，我就没有热水了. In November of 2006 I had neither hot water nor heat for five days. 最严重的问题发生在今年春天. 四月下旬的一个星期六, I went downstairs to the basement to wash clothes and stepped into pooled water. 安装供暖系统的公司在随后的5月1日星期二来了，并调整了压力表. 周四，水继续渗漏, May 10 another repairman from the same company replaced the pressure gauge. 下个星期六, 5月12日, 我又下楼去洗衣服，这次发现热水从下水道里漏了出来. I was in tears, it was Mother’s Day weekend and I was overwrought. 我打电话给曾经两次试图修复系统的公司，让他们知道最新的泄漏，并告诉他们我和他们的关系结束了. I had Tom’s information and , believe it or not, called him on his cell phone. He interrupted his Saturday and came to my house to look at my heating/hot water system.
在接下来的星期一, 他的船员抵达, dropped off material and Tim began to fix many problems that Tom had found. Tim discovered that the source of the hot water leak was a ruptured tank. 油箱在保修期内，所以被更换了. Tim worked very late to make sure that I would have hot water the next morning. Within two days all the problems were fixed and my system was working properly.
Had I hired hg体育升级版 in the first place, I would never have had these problems.
新的加热/冷却/热水系统的技术虽然先进，但除非组件安装正确，否则毫无价值. 汤姆和他的员工参加培训，了解最新的技术发展.
If I ever need work done on a heating/cooling/hot water system, I would hire hg体育升级版. 真诚..
詹姆斯B. 莱克伍德
hg体育升级版 was excellent to deal with during every step of my installation. The pre-sales info and attention to my needs in a system were addressed perfectly. Mike McCartney was very very knowledgeable and was able to accurately answer all our questions; he is an excellent sales guy. This is in comparison to almost 10 other companies that just bluntly were full of crap!!!! 许多公司迫不及待地给我报价，但报价完全含糊，没有任何细节, then they had the nerve to call and see if I was still interested in their system. 其他公司对自己的产品知之甚少, 经过5年的时间和无数的引用，我理解我的房子配置的能力已经变得相当精致.
近5年来，我一直在考虑进行一次完整的系统更换，hg体育升级版能够自信地安装并详细解释一切，使我很容易做出使用Trane和hg体育升级版的决定.
hg体育新版没有失望, 在安装期间，工作人员非常专业，对我的财产给予了特别密切的关注，让我参与到安装的每一步，所以所有的细节都符合我的期望. 很少有人会说洗衣房里的炉子看起来很漂亮，但在这个例子中，这是真的. 外面的压缩机被安装在房子倾斜的一侧，工作人员确保它被挖了下去，以确保它被发现时地面坚实，周围的所有景观都恢复了.
We did the full furnace, heat pump, air cleaner and humidifier and are very happy with each!
在安装后，对整个系统进行微调的少数问题立即得到解决，Horizon确保这些问题尽快得到解决. I especially appreciate the calls to let me know they are coming and on the way. 在当今繁忙的世界里，客户没有时间坐下来等待技术人员不及时出现.
再一次, hg体育新版与近8名Horizon服务公司的员工见面或通过电话交谈，他们都很好相处!!!!! We will tell everyone we meet about Horizon and Trane Products!!!
黛比R. 莫里森
“hg体育升级版 exceeded our expectations in every aspect of our repair. The customer service of this company is the best I have ever experienced! 从格雷格
& Rick in the office keeping us informed of the part, delivery, etc to Tom,
the tech that took care of the repairs, we couldn’t have been more satisfied.
The way the company followed up with us was so appreciated throughout the 6
维修工作花了几个星期才完成. 我强烈推荐Horizon服务公司
——他们已经成为hg体育新版的终身客户!”
朱莉P. 高原牧场
“I have worked with hg体育升级版 to troubleshoot HVAC issues both at work and at home. 他们的员工素质最高，完全的客户满意是他们的首要目标. Horizon really goes beyond the norm in providing the best possible service. 我将把Horizon的服务推荐给任何对最好的维修和最好的服务感兴趣的人，而且价格非常公道.”
Thomas came to our home on December 13, 2019, and completed our heater check-up. 他非常及时、高效、礼貌和专业. 我推荐hg体育升级版，因为他们的出色工作.
The service we received in repairing our garage door late Sunday afternoon was amazing. 当时居然有人出来，我感到很惊讶. The fact that there was no additional “weekend” charge made it even better. Jonathan was the friendliest and most courteous technician we’ve ever dealt with. He explained everything he was doing, and did not rush through the job at all. He made sure we understood how everything worked, going through it step by step. 第二天早上，hg体育新版发现一个有缺陷的部件出了问题(尽管他在离开前确保了所有部件都运转正常), and he was right back making sure that parts were replaced and in working order. I’ll definitely be requesting for him to come back out in the future for any needed service! hg体育升级版是一家拥有优秀员工的伟大企业! They are certainly a company that takes seriously the work they do. 谢谢,地平线... 谢谢,乔纳森!!!
I have been a Horizon customer since I purchased my home in 2010. 从办公室职员到出色的技术人员, 始终与Horizon打交道是一种愉快的经历.
他们都是那么有知识，有礼貌，友好. 他们对我的系统的需求反应迅速. I called November 8, 2019 at 8:15 am to report a thermostat issue. Jonathon and Brad had my system up and running within an hour and a half.!
Horizon is clearly, by definition , a service company with integrity. 他们提供了关于我的系统的诚实和完整的信息，因此我能够做出明智的决定. 杰出的公司!
I would recommend hg体育升级版 , without any reservations at all.
我是终身客户!
尽管hg体育升级版 7年前就安装了hg体育新版的炉/空调/加湿器组合(功能非常好), hg体育新版最近才签了维护计划. 它是非常棒! Horizon keeps track for Spring A/C and Fall Furnace, they contact us for an appointment. 他们检查任何可疑部件, 确保一切都符合性能参数, 确保没有堵塞或其他清洁问题, and leave a clean work area with confidence everything is good. 多好的一群人啊!
Horizon installed a new high efficient furnace and air conditioner in our home in Centennial. 工作人员非常专业，彬彬有礼. 我很高兴他们提供了足够的资源，能够在一天内完成所有的工作. hg体育新版已经使用Horizon进行维修服务好几年了，对他们的服务非常满意.
我在这家公司工作的经历非常愉快. 专业礼貌的员工+出色的工作. 谢谢!
hg体育新版公司对hg体育新版炉子发出的恼人的嗡嗡声进行了故障排除. This involved individual part inspection and working with the furnace manufacturing engineering. 地平线没有放弃，并确定这是一种独特的炉-管-室组合共振. 他们通过调整进油管配置来解决这个问题. 向hg体育新版公司致敬，多么创新啊!
大卫准时到达，参加一年一度的hg体育新版. 他听取了我给他的关于hg体育新版系统的解释，并澄清了任何他认为可能需要解决的问题. 他在任何时候都安静而整洁地工作，并按照hg体育新版的要求确保所有的门都关着.
他解释了服务的完成情况，并提出了增加空调功能的建议. 他提出了一些可以解决的细微问题，但hg体育新版目前拒绝了这些服务，也没有推动“销售”，这是可以理解的。. He was very knowledgable and I would recommend him in a heart beat!
Our consultant impressed us as very honest and having a good knowledge of the product. We did not feel high pressure at any time and he answered all our questions. 当安装工来安装炉子时，他很小心，不把炉子弄得乱七八糟，安装和清理工作都做得很好. Our building inspector was very impressed with the installation that was done.
科技, 从hg体育新版, 同一天上映, 我的炉子在2度的时候停止工作. 他是愉快的, answered all my questions as I looked over his shoulder and then he checked “one last thing”, 结果帮我省了不少钱. Turns out that “one last thing” was my thermostat, an easy DYI job. 他以专业和诚实的态度为我提供了所有的选择. 当一个服务人员(车、家等).) leaves and you actually feel good about the whole experience, but it happens. 而且它们都是当地人的，还有双倍的奖金. 再一次感谢您.
